Every year in the middle of May, we receive an excel file regarding the vacation plan. Each employee has to schedule his summer holidays in communication with the rest of his team members by logging in the file. This task has to be finished well in advance. When completed, the file depicts the vacation requests … Continue reading Vacation target days in dispute
I have encountered a pattern every time I am talking to my colleagues and their phone rings. I see them answering the telephone without hesitation. No matter how urgent the call is, they will pick it up. Some of them are self-conscious and eventually they get off the phone after a five minute chit chat. … Continue reading He interrupts the conversation to answer all the phone calls and leaves me hanging
You always look into customers' tickets as thoroughly as possible. You provide technical analysis at its best, explaining in well-understood terms the reasoning behind all of your findings. You fill in mandatory fields, writing names and terms, attaching log files, highlighting crucial words or phrases, inserting screenshots, images, video captures, links and emails. After finishing all that, you … Continue reading “Best regards” is a nice thing to say. But do you actually mean it?
Recently, I was Google searching and it caught my eyes a reference to the "National Leave the Office Early Day", which is celebrated in the U.S. on June 2nd. It is about people who work more than forty hours a week. Truth is, most of us have been in the awkward situation to decide whether … Continue reading My boss works long hours but I want to leave at five