“Best regards” is a nice thing to say. But do you actually mean it?

You always look into customers' tickets as thoroughly as possible. You provide technical analysis at its best, explaining in well-understood terms the reasoning behind all of your findings. You fill in mandatory fields, writing names and terms, attaching log files, highlighting crucial words or phrases,  inserting screenshots, images, video captures, links and emails. After finishing all that, you … Continue reading “Best regards” is a nice thing to say. But do you actually mean it?